Freshdesk review

Today's customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots

new inbox for all messages 

See all messages from customers in one place, wherever it comes from - in-app chat, website chat, WhatsApp, Facebook Messenger, iMessage and more. Support customers across messaging apps and devices

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Self-service. Everywhere

Build once and deploy chatbots on all messaging apps and devices. Answer questions, guide customers to resolution, and gracefully escalate  to an agent - all done automatically

 

Do more with less

Reduce your cost of providing customer service. Move  from costly and slow channels to cost-effective modern messaging to scale efficiently

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